Customer Loyalty- Retain Your Valuable Customers

Loyal customers are the biggest asset any brand can have. Yes, one needs to grow their customer base, add new markets and target groups…but that one bunch of “we love you for what you are” customers will always be special for more than one reasons;

  1. They share an emotional connection with your brand
  2. They are more than happy satisfied customers, they are your brand evangelists
  3. They are willing to spend more on your brand

Customer loyalty programs highly interest me as a marketer who is trying to woo customers for our brand. I came across this amazing read which truly is an ultimate guide for professionals.

Customer Loyalty: The Ultimate Guide

What Is Customer Loyalty?

Customer loyalty reflects a customer’s willingness to buy from or work with a brand again and again, and it’s the result of a positive customer experience,Β customer satisfaction, and the value of the products or services the customer gets from the transaction.

 

 

 

Published by

Sonali Shome

Born > Sell > Die That's life! And now that you are born and not too keen to reach the end...let's talk about selling :D I am Sonali Shome, a marketing enthusiast who feels that the art of marketing and selling extends way beyond your professional 9-5 routine. It is a constant learning process and you gotta watch out for what's new. I hold an MBA in marketing and have 5 years of professional experience in marketing, corporate communications, sales and business development strategy across multiple industry sectors in Asia & Middle East markets. Currently in Doha, Qatar, I continue to explore and learn new lessons in marketing and this blog is a chronicle of sorts to share what I learn. Hope you like it!

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